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Privacy Policy

LAST UPDATED MAY 14, 2018

THANK YOU FOR CHOOSING TO BE PART OF OUR COMMUNITY AT IVORY AND KATE. ("WEBSITE", "WE", "US", "OUR"). WE APPRECIATE THAT YOU ARE TRUSTING US WITH YOUR PERSONAL INFORMATION. WE TAKE YOUR PRIVACY VERY SERIOUSLY. IN THIS PRIVACY NOTICE, WE SEEK TO EXPLAIN TO YOU IN THE CLEAREST WAY POSSIBLE WHAT INFORMATION WE COLLECT, HOW WE USE IT, AND WHAT RIGHTS YOU HAVE IN RELATION TO IT. IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THIS PRIVACY NOTICE OR OUR PRACTICES WITH REGARDS TO YOUR PERSONAL INFORMATION, PLEASE CONTACT US AT SUPPORT@IVORYANDKATE.COM. IF THERE ARE ANY TERMS IN THIS PRIVACY NOTICE THAT YOU DO NOT AGREE WITH, PLEASE DISCONTINUE USE OF OUR WEBSITE IMMEDIATELY.


THIS PRIVACY NOTICE APPLIES TO ALL INFORMATION COLLECTED THROUGH OUR WEBSITE - IVORYANDKATE.COM


OUR RESPONSIBILITY:

WE ARE COMMITTED TO PROTECTING YOUR PERSONAL INFORMATION AND YOUR RIGHT TO PRIVACY.

IF YOU ARE A CUSTOMER, YOU ARE REGISTERED WITH OR ARE SIMPLY VISITING THE IVORYANDKATE.COM SITE, OR YOU HAVE SIGNED UP TO RECEIVE OUR NEWSLETTER, WE INFORM YOU THAT YOUR DATA WILL BE LEGITIMATELY PROCESSED ACCORDING TO THIS PRIVACY POLICY AND OUR LEGAL OBLIGATIONS.

YOUR COMMITMENT:

WE WOULD ONLY ASK YOU TO READ THIS POLICY CAREFULLY TO BE FULLY INFORMED ABOUT HOW WE COLLECT AND PROCESS YOUR PERSONAL DATA.


WHAT INFORMATION DO WE COLLECT?


PERSONAL INFORMATION YOU VOLUNTARILY DISCLOSE TO US

WE COLLECT PERSONAL INFORMATION THAT YOU VOLUNTARILY PROVIDE TO US WHEN YOU REGISTER ON THE WEBSITE, MAKE A PURCHASE, SUBSCRIBE TO A NEWSLETTER, OR OTHERWISE WHEN YOU CONTACT US.

THE PERSONAL INFORMATION THAT WE COLLECT DEPENDS ON THE CONTEXT OF YOUR INTERACTIONS WITH US AND THE WEBSITE.

THE PERSONAL INFORMATION WE COLLECT MAY INCLUDE THE FOLLOWING:

YOUR FIRST NAME AND SURNAME, DELIVERY AND BILLING ADDRESS, TELEPHONE NUMBER, EMAIL ADDRESS, AND USERNAME ON THE WEBSITE.


INFORMATION AUTOMATICALLY COLLECTED

WHEN YOU VISIT THE WEBSITE, WE AUTOMATICALLY COLLECT CERTAIN INFORMATION ABOUT YOUR DEVICE, INCLUDING INFORMATION ABOUT YOUR WEB BROWSER, IP ADDRESS, TIME ZONE, AND SOME OF THE COOKIES THAT ARE INSTALLED ON YOUR DEVICE. ADDITIONALLY, AS YOU BROWSE THE WEBSITE, WE COLLECT INFORMATION ABOUT THE INDIVIDUAL WEB PAGES OR PRODUCTS THAT YOU VIEW, WHAT WEBSITES OR SEARCH TERMS REFERRED YOU TO THE WEBSITE AND INFORMATION ABOUT HOW YOU INTERACT WITH THE WEBSITE. THIS INFORMATION IS PRIMARILY NEEDED TO MAINTAIN THE SECURITY AND OPERATION OF OUR WEBSITE, AND FOR OUR INTERNAL ANALYTICS AND REPORTING PURPOSES.


WE COLLECT INFORMATION AUTOMATICALLY USING THE FOLLOWING TECHNOLOGIES:

- “COOKIES” ARE DATA FILES THAT ARE PLACED ON YOUR DEVICE OR COMPUTER AND OFTEN INCLUDE AN ANONYMOUS UNIQUE IDENTIFIER. FOR MORE INFORMATION ABOUT COOKIES, AND HOW TO DISABLE COOKIES, VISIT HTTP://WWW.ALLABOUTCOOKIES.ORG.

- “LOG FILES” TRACK ACTIONS OCCURRING ON THE WEBSITE, AND COLLECT DATA INCLUDING YOUR IP ADDRESS, BROWSER TYPE, INTERNET SERVICE PROVIDER, REFERRING/EXIT PAGES, AND DATE/TIME STAMPS.

- “WEB BEACONS”, “TAGS”, AND “PIXELS” ARE ELECTRONIC FILES USED TO RECORD INFORMATION ABOUT HOW YOU BROWSE THE WEBSITE.


HOW DO WE USE YOUR INFORMATION?

WE USE THE INFORMATION WE COLLECT OR RECEIVE:

TO SEND ADMINISTRATIVE INFORMATION TO YOU. WE MAY USE YOUR PERSONAL INFORMATION TO SEND YOU A PRODUCT OR SERVICE AND/OR INFORMATION ABOUT CHANGES TO OUR TERMS, CONDITIONS, AND POLICIES.

FULFILL AND MANAGE YOUR ORDERS. WE MAY USE YOUR INFORMATION TO FULFILL AND MANAGE YOUR ORDERS, PAYMENTS, RETURNS, AND EXCHANGES MADE THROUGH THE WEBSITE.

TO RESPOND TO USER INQUIRIES/OFFER SUPPORT TO USERS. WE MAY USE YOUR INFORMATION TO RESPOND TO YOUR INQUIRIES AND SOLVE ANY POTENTIAL ISSUES YOU MIGHT HAVE WITH THE USE OF OUR WEBSITE.

TO PROTECT OUR WEBSITE. WE MAY USE YOUR INFORMATION AS PART OF OUR EFFORTS TO KEEP OUR WEBSITE SAFE AND SECURE (FOR EXAMPLE, FOR FRAUD MONITORING AND PREVENTION).

TO RESPOND TO LEGAL REQUESTS AND PREVENT HARM. IF WE RECEIVE A SUBPOENA OR OTHER LEGAL REQUEST, WE MAY NEED TO INSPECT THE DATA WE HOLD TO DETERMINE HOW TO RESPOND.

TO RESPOND TO USER INQUIRIES/OFFER SUPPORT TO USERS. WE MAY USE YOUR INFORMATION TO RESPOND TO YOUR INQUIRIES AND SOLVE ANY POTENTIAL ISSUES YOU MIGHT HAVE WITH THE USE OF OUR WEBSITE.

TO SEND YOU MARKETING AND PROMOTIONAL COMMUNICATIONS. WE MAY USE YOUR INFORMATION TO SEND YOU MARKETING EMAILS ONLY IF YOU’VE SUBSCRIBED TO OUR NEWSLETTER OR OPTED “ON” YOUR MARKETING PREFERENCES IN YOUR USER ACCOUNT ON THE WEBSITE. YOU CAN ALWAYS OPT-OUT RECEIVING MARKETING EMAILS IN YOUR USER ACCOUNT ON THE WEBSITE OR EMAIL US AT CONTACT@IVORYANDKATE.COM

DELIVER TARGETED ADVERTISING TO YOU. WE MAY USE YOUR INFORMATION TO DEVELOP AND DISPLAY PERSONALIZED CONTENT AND ADVERTISING (AND WORK WITH THIRD PARTIES WHO DO SO) TAILORED TO YOUR INTERESTS AND/OR LOCATION AND TO MEASURE ITS EFFECTIVENESS.


WILL YOUR INFORMATION BE SHARED WITH ANYONE?


WE MAY PROCESS OR SHARE YOUR DATA THAT WE HOLD BASED ON THE FOLLOWING LEGAL BASIS:

CONSENT: WE MAY PROCESS YOUR DATA IF YOU HAVE GIVEN US SPECIFIC CONSENT TO USE YOUR PERSONAL INFORMATION FOR A SPECIFIC PURPOSE.

LEGITIMATE INTERESTS: WE MAY PROCESS YOUR DATA WHEN IT IS REASONABLY NECESSARY TO ACHIEVE OUR LEGITIMATE BUSINESS INTERESTS.

FULFILLMENT OF YOUR ORDER: WHERE WE HAVE ENTERED INTO A CONTRACT WITH YOU, WE MAY PROCESS YOUR PERSONAL INFORMATION TO FULFILL THE TERMS OF OUR CONTRACT.

LEGAL OBLIGATIONS: WE MAY DISCLOSE YOUR INFORMATION WHERE WE ARE LEGALLY REQUIRED TO DO SO TO COMPLY WITH APPLICABLE LAW, GOVERNMENTAL REQUESTS, A JUDICIAL PROCEEDING, COURT ORDER, OR LEGAL PROCESSES, SUCH AS IN RESPONSE TO A COURT ORDER OR A SUBPOENA (INCLUDING IN RESPONSE TO PUBLIC AUTHORITIES TO MEET NATIONAL SECURITY OR LAW ENFORCEMENT REQUIREMENTS).


WHO MIGHT YOUR INFORMATION BE SHARED WITH?     

WE MAY SHARE YOUR PERSONAL INFORMATION BECAUSE YOU HAVE CONSENTED TO ALLOW US TO DO SO OR FOR LEGAL REASONS.

WE MAY ONLY SHARE AND DISCLOSE YOUR INFORMATION WITH THE FOLLOWING CATEGORIES OF THIRD PARTIES. 

DATA STORAGE SERVICE PROVIDERS

DATA ANALYTICS SERVICES

SALES & MARKETING TOOLS

WEBSITE HOSTING SERVICE PROVIDERS

PAYMENT PROCESSORS

ORDER DELIVERY SERVICE PROVIDERS

IF WE HAVE PROCESSED YOUR DATA BASED ON YOUR CONSENT AND YOU WISH TO REVOKE YOUR CONSENT, PLEASE CONTACT US USING THE WEBSITE CONTACT DETAILS OR SUPPORT@IVORYANDKATE.COM


IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?     


OUR SERVERS ARE LOCATED IN THE UNITED STATES. IF YOU ARE ACCESSING OUR WEBSITE FROM OUTSIDE THE UNITED STATES, PLEASE BE AWARE THAT YOUR INFORMATION MAY BE TRANSFERRED TO, STORED, AND PROCESSED BY US IN OUR FACILITIES AND BY THOSE THIRD PARTIES WITH WHOM WE MAY SHARE YOUR PERSONAL INFORMATION, IN THE UNITED STATES, AND OTHER COUNTRIES.


IF YOU ARE A RESIDENT IN THE EUROPEAN ECONOMIC AREA (EEA) OR UNITED KINGDOM (UK), THEN THESE COUNTRIES MAY NOT NECESSARILY HAVE DATA PROTECTION LAWS OR OTHER SIMILAR LAWS AS COMPREHENSIVE AS THOSE IN YOUR COUNTRY. WE WILL HOWEVER TAKE ALL NECESSARY MEASURES TO PROTECT YOUR PERSONAL INFORMATION UNDER THIS PRIVACY NOTICE AND APPLICABLE LAW.


HOW LONG DO WE KEEP YOUR INFORMATION?


WE WILL ONLY KEEP YOUR PERSONAL INFORMATION FOR AS LONG AS IT IS NECESSARY FOR THE PURPOSES SET OUT IN THIS PRIVACY NOTICE UNLESS A LONGER RETENTION PERIOD IS REQUIRED OR PERMITTED BY LAW (SUCH AS TAX, ACCOUNTING, OR OTHER LEGAL REQUIREMENTS). NO PURPOSE IN THIS NOTICE WILL REQUIRE US TO KEEP YOUR PERSONAL INFORMATION FOR LONGER THAN THE PERIOD IN WHICH USERS HAVE AN ACCOUNT WITH US.


HOW DO WE KEEP YOUR INFORMATION SAFE?


WE HAVE IMPLEMENTED APPROPRIATE TECHNICAL AND ORGANIZATIONAL SECURITY MEASURES DESIGNED TO PROTECT THE SECURITY OF ANY PERSONAL INFORMATION WE PROCESS. HOWEVER, DESPITE OUR SAFEGUARDS AND EFFORTS TO SECURE YOUR INFORMATION, NO ELECTRONIC TRANSMISSION OVER THE INTERNET OR INFORMATION STORAGE TECHNOLOGY CAN BE GUARANTEED TO BE 100% SECURE, SO WE CANNOT PROMISE OR GUARANTEE THAT HACKERS, CYBERCRIMINALS, OR OTHER UNAUTHORIZED THIRD PARTIES WILL NOT BE ABLE TO DEFEAT OUR SECURITY, AND IMPROPERLY COLLECT, ACCESS, STEAL, OR MODIFY YOUR INFORMATION. ALTHOUGH WE WILL DO OUR BEST TO PROTECT YOUR PERSONAL INFORMATION, THE TRANSMISSION OF PERSONAL INFORMATION TO AND FROM OUR WEBSITE IS AT YOUR OWN RISK. YOU SHOULD ONLY ACCESS THE WEBSITE WITHIN A SECURE ENVIRONMENT.


WHAT ARE YOUR PRIVACY RIGHTS?


WE ARE RELYING ON YOUR CONSENT TO PROCESS YOUR PERSONAL INFORMATION, YOU HAVE THE RIGHT TO WITHDRAW YOUR CONSENT AT ANY TIME. PLEASE NOTE HOWEVER THAT THIS WILL NOT AFFECT THE LAWFULNESS OF THE PROCESSING BEFORE ITS WITHDRAWAL, NOR WILL IT AFFECT THE PROCESSING OF YOUR PERSONAL INFORMATION CONDUCTED IN RELIANCE ON LAWFUL PROCESSING GROUNDS OTHER THAN CONSENT.


IF YOU HAVE QUESTIONS OR COMMENTS ABOUT YOUR PRIVACY RIGHTS, YOU MAY EMAIL US AT SUPPORT@IVORYANDKATE.COM.


IF YOU ARE A EUROPEAN RESIDENT, YOU HAVE THE RIGHT TO ACCESS THE PERSONAL INFORMATION WE HOLD ABOUT YOU AND TO ASK THAT YOUR PERSONAL INFORMATION BE CORRECTED, UPDATED, OR DELETED. IF YOU WOULD LIKE TO EXERCISE THIS RIGHT, PLEASE CONTACT US THROUGH THE CONTACT INFORMATION ON OUR WEBSITE.


ACCOUNT INFORMATION


IF YOU WOULD AT ANY TIME LIKE TO REVIEW OR CHANGE THE INFORMATION IN YOUR ACCOUNT OR TERMINATE YOUR ACCOUNT, YOU CAN:

LOG IN TO YOUR ACCOUNT SETTINGS AND UPDATE YOUR USER ACCOUNT.

UPON YOUR REQUEST TO TERMINATE YOUR ACCOUNT, WE WILL DEACTIVATE OR DELETE YOUR ACCOUNT AND INFORMATION FROM OUR ACTIVE DATABASES. HOWEVER, WE MAY RETAIN SOME INFORMATION IN OUR FILES TO PREVENT FRAUD, TROUBLESHOOT PROBLEMS, ASSIST WITH ANY INVESTIGATIONS, ENFORCE OUR TERMS OF USE, AND/OR COMPLY WITH APPLICABLE LEGAL REQUIREMENTS.


COOKIES AND SIMILAR TECHNOLOGIES: MOST WEB BROWSERS ARE SET TO ACCEPT COOKIES BY DEFAULT. IF YOU PREFER, YOU CAN USUALLY CHOOSE TO SET YOUR BROWSER TO REMOVE COOKIES AND TO REJECT COOKIES. IF YOU CHOOSE TO REMOVE COOKIES OR REJECT COOKIES, THIS COULD AFFECT CERTAIN FEATURES OR SERVICES OF OUR WEBSITE. 

OPTING OUT OF EMAIL MARKETING: YOU CAN UNSUBSCRIBE FROM OUR MARKETING EMAIL LIST AT ANY TIME BY CLICKING ON THE UNSUBSCRIBE LINK IN THE EMAILS THAT WE SEND OR BY CONTACTING US USING THE DETAILS PROVIDED BELOW. YOU WILL THEN BE REMOVED FROM THE MARKETING EMAIL LIST — HOWEVER, WE MAY STILL COMMUNICATE WITH YOU, FOR EXAMPLE, TO SEND YOU SERVICE-RELATED EMAILS THAT ARE NECESSARY FOR THE ADMINISTRATION AND USE OF YOUR ACCOUNT, TO RESPOND TO SERVICE REQUESTS, OR FOR OTHER NON-MARKETING PURPOSES. 


CONTROLS FOR DO-NOT-TRACK FEATURES

MOST WEB BROWSERS AND SOME MOBILE OPERATING SYSTEMS AND MOBILE APPLICATIONS INCLUDE A DO-NOT-TRACK ("DNT") FEATURE OR SETTING YOU CAN ACTIVATE TO SIGNAL YOUR PRIVACY PREFERENCE NOT TO HAVE DATA ABOUT YOUR ONLINE BROWSING ACTIVITIES MONITORED AND COLLECTED. AT THIS STAGE, NO UNIFORM TECHNOLOGY STANDARD FOR RECOGNIZING AND IMPLEMENTING DNT SIGNALS HAS BEEN FINALIZED. AS SUCH, WE DO NOT CURRENTLY RESPOND TO DNT BROWSER SIGNALS OR ANY OTHER MECHANISM THAT AUTOMATICALLY COMMUNICATES YOUR CHOICE NOT TO BE TRACKED ONLINE. IF A STANDARD FOR ONLINE TRACKING IS ADOPTED THAT WE MUST FOLLOW IN THE FUTURE, WE WILL INFORM YOU ABOUT THAT PRACTICE IN A REVISED VERSION OF THIS PRIVACY NOTICE.


DO WE MAKE UPDATES TO THIS POLICY?     

WE MAY UPDATE THIS PRIVACY NOTICE FROM TIME TO TIME. THE UPDATED VERSION WILL BE INDICATED BY AN UPDATED "REVISED" DATE AND THE UPDATED VERSION WILL BE EFFECTIVE AS SOON AS IT IS ACCESSIBLE. IF WE MAKE MATERIAL CHANGES TO THIS PRIVACY NOTICE, WE MAY NOTIFY YOU EITHER BY PROMINENTLY POSTING A NOTICE OF SUCH CHANGES OR BY DIRECTLY SENDING YOU A NOTIFICATION. WE ENCOURAGE YOU TO REVIEW THIS PRIVACY NOTICE FREQUENTLY TO BE INFORMED OF HOW WE ARE PROTECTING YOUR INFORMATION.


HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?     

BASED ON THE APPLICABLE LAWS OF YOUR COUNTRY, YOU MAY HAVE THE RIGHT TO REQUEST ACCESS TO THE PERSONAL INFORMATION WE COLLECT FROM YOU, CHANGE THAT INFORMATION, OR DELETE IT IN SOME CIRCUMSTANCES. TO REQUEST TO REVIEW, UPDATE, OR DELETE YOUR PERSONAL INFORMATION, PLEASE CONTACT US THROUGH CONTACT US(ТУТ ССЫЛКА НА ФОРМУ) FORM OR BY EMAIL ON SUPPORT@IVORYANDKATE.COM