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Terms & Conditions

Acceptance of the General Conditions of Sale and conclusion of the contract

These terms and conditions outline the contract between you and Ivory&Kate the rules and regulations for the use of Ivory&Kate's Website, located at

By accessing this website we assume you accept these terms and conditions. Do not continue to use Ivory&Kate ( Website) if you do not agree to take all of the terms and conditions stated on this page.

Account terms

You can access, use the website or make a purchase without creating an account however certain features will be available only for the users who registered an account on the Website. We may reject your account application or terminate your account at any reason by our sole discretion.

You must be older of 18 years or at least the age of majority in the jurisdiction where you reside and from which you use the Website

You acknowledge that we will use the email that you used to register an account on the Website as a primary method to communicate with you.

You are responsible to keep your password secure. Ivory&Kate will not be liable to any damage or  loss from your failure to maintain your account’s security and password.

Purchase and Product details

The only products posted for sale on the website are those shown on Ivory&Kates's website at the time of placing the Order, as they are described on the relevant information pages.

Although we make reasonable efforts to provide accurate pricing information and product descriptions, pricing mistakes, typographical errors or mistakes regarding product availability may occur. We reserve the right to correct such mistakes and errors. 

We make reasonable efforts to display, as accurately as possible, the colors of our products. However, the actual colors you see depend on your monitor or device, and thus we cannot guarantee that the colors of products you see when viewing the Website will be accurate (in some cases due to the browser and screen used to access the Website and view the images).

To place an Order, you must fully complete the relevant form on the Website and send the same after carefully reading the Conditions as well as the features of the product and/or products that you intend to purchase.

Correct receipt of the Order shall be confirmed by Ivory&Kate by means of a reply via email sent to the email address that you indicated. Said confirmation message shall include a summary of the purchase conditions, in accordance with applicable regulations, as well as the details provided on the Order, so you may check said details and communicate any necessary corrections without delay. 

Prices and Payment Methods

With reference to requests for deliveries to countries outside the United States, any customs duty for importation shall be payable by the consignee. The Client is therefore advised to contact the customs authorities in the country concerned beforehand to verify the costs and any restrictions on imports.

Under no circumstances and at no stage of the transaction shall Ivory&Kate be able to access your credit card details, which shall be transmitted through a secure connection directly to the banking institute that manages the transaction. No electronic record of said details shall be held by Ivory&Kate and therefore under no circumstances shall we be held liable for any fraudulent and unauthorised use of credit cards by third parties at the time of payment.

The following payment methods are accepted:

PayPal. Clients may pay via PayPal in accordance with the specific methods set by the same. You can find full PayPal terms here: 

AmericanExpress, Mastercard, Visa, Apple Pay methods via Stripe checkout gateway. You can find full Stripe terms here: 

By using one of the following payment methods you agree to the terms and conditions of this financial service.

Delivery of products and associated charges

The products purchased shall be delivered to the address indicated on the Order by the Client within 3-5 business days from Ivory&Kate having accepted the Order, at the cost specifically indicated on the Website before placing the Order. Ivory&Kate reserves the right to accept or refuse requests for delivery beyond the standard shipping locations. I

With reference to requests for deliveries to countries other then the United States, any customs duty for importation shall be payable by the consignee. The Client is therefore advised to contact the customs authorities in the country concerned beforehand to verify the costs and any restrictions on imports.

The lead times for delivery indicated by Ivory&Kate are merely indicative and a delay to the same, or any delivery made with subsequent split consignments shall not entitle the Client to refuse the delivery or request compensation or indemnity.

At the time of delivery, the Client shall be required to check:

that the number of packages delivered corresponds to the number shown on the delivery note.

that the packaging is intact, not damaged, or wet or spoiled, including with reference to the materials used for sealing.

Any damage to the packaging and/or to the product or any lack of correspondence in the number of packages or the details, must be notified immediately by indicating the nature of the problem on the delivery note for the product, which shall be returned to the carrier.

Any problems with reference to the physical integrity, correspondence or completeness of the goods received must be notified within 3 days of delivery.

Limitation of Liability

To the extent allowed by law we shall not be responsible or liable to you for any loss or damage or any sort incurred as the loss of the following:

delaying, rejecting, or removing any or all content at any time for any or no reason with or without any notice to you;

modifying or discontinuing temporary or permanently, the website (or any part) for any or no reason with or without any notice to you;

immediately terminating your access to the website for any or no reason with or without any notice to you;

the accuracy usefulness, or availability of any information posted to or through the website;

or any loss or damage of any sort incurred by you as a result of interactions you have with third-parties found on or through the website.

In no event will we be liable yo you for any incidental, indirect, punitive, statutory, exemplary, expectation, special, or consequential damages whatsoever ( including damages for loss of profit, loss goodwill, interruption, loss of business information or any other financial loss) in association with any claim or any loss, damage, action, suit or other proceeding  relating or arising under or out of terms, even if we have been notified of the possibility of such damages, whether the action is founded upon contract, infringement of intellectual property rights, tort, negligence or other grounds. You agree not to file any lawsuit or proceeding inconsistent with the foregoing liability limitations.

Our Intellectual Property

Ivory&Kate own the intellectual property rights for all material on the Website. All intellectual property rights are reserved. You may access this from Ivory&Kate for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from Ivory&Kate (unless we’ve given you a specific permission to do so).

Sell, rent or sub-license material from Ivory&Kate

Reproduce, duplicate or copy material from Ivory&Kate

Redistribute content from Ivory&Kate

You may: 

 electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Ivory&Kate or purchasing Ivory&Kate products. 

This Agreement shall begin on the date hereof. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Content Posted by Users

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Ivory&Kate does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Ivory&Kate,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Ivory&Kate shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Ivory&Kate reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Ivory&Kate a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.


These terms and conditions are applicable to you upon your accessing the Website and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Ivory&Kate without notice at any time, for any reason. The provisions relating to Copyrights, Disclaimer, Limitation of Liability, and Privacy, shall survive any termination.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. 
The information provided on the website is for general, information purposes only.

No information or purchases obtained by you from us or through the website shall create any warranty not expressly stated in these terms.